Login - Help

Search Help

Trident 360 Login

Welcome to Trident 360, a comprehensive Business Workflow Software designed to help companies manage all aspects of their operations. This system helps you streamline your business processes, from bookings and invoicing to employee and resource management.

About Trident 360

Trident 360 is an all-in-one workflow software that streamlines your business operations. The system provides comprehensive tools to manage bookings, invoicing, quotations, employee information, reporting, and more, all in one integrated platform.

System Features

Trident 360 provides comprehensive tools to manage your business:

  • Effortless Bookings: Streamline your booking process with easy-to-use online forms that allow clients to book services or resources at their convenience, reducing admin time and avoiding scheduling conflicts.
  • Customizable Invoicing: Generate and send invoices with tailored templates, ensuring timely payments and accurate financial records for all transactions.
  • Quotation Management: Quickly create professional, customized quotations for potential clients, ensuring transparency and boosting your conversion rate.
  • Employee & Contact Management: Keep detailed records of employee information, contact details, assignments, and more. Manage staff information and organizational structure with ease to improve internal communication and coordination.
  • Comprehensive Reporting: Generate insightful reports that track everything from bookings to financial performance, giving you full visibility into your business operations.
  • Task Management: Assign, track, and manage tasks across your organization to ensure nothing falls through the cracks.
  • Asset & Inventory Management: Track company assets, inventory levels, and resource allocation to optimize your operations.
  • Secure & Scalable: The software is secure, reliable, and designed to grow with your business, whether you're just starting out or managing a larger organization.

How to Log In

To access Trident 360, follow these steps:

  1. Enter your Email Address in the email field. This should be the email address associated with your user account.
  2. Enter your Password in the password field. Passwords are case-sensitive.
  3. (Optional) Check the Remember Me checkbox if you want to stay logged in on this device. This will keep you logged in for an extended period.
  4. Click the Login button to access the system.

Login Form Fields

  • Email: Your registered email address. This field is required and must be a valid email format.
  • Password: Your account password. This field is required and is case-sensitive.
  • Remember Me: Optional checkbox that keeps you logged in on this device. Use this on trusted devices only.

Forgot Your Password?

If you have forgotten your password:

  1. Click the Forgot Your Password? link below the Login button.
  2. Enter your email address on the password reset page.
  3. Check your email for password reset instructions.
  4. Follow the link in the email to create a new password.

If you do not receive a password reset email, check your spam folder or contact your system administrator.

New User Registration

If you need to create a new account:

  1. Click the Register button on the login page.
  2. Fill in the registration form with your details.
  3. Submit the form to create your account.
  4. You may need to wait for administrator approval before you can log in, depending on your organization's settings.

Note: Registration may be restricted by your organization. If you cannot register, contact your system administrator to create an account for you.

Security Best Practices

  • Never share your login credentials with anyone.
  • Use a strong, unique password that you don't use for other accounts.
  • Only use the "Remember Me" feature on trusted, personal devices.
  • Always log out when using shared or public computers.
  • If you suspect your account has been compromised, change your password immediately and contact your system administrator.

Troubleshooting

If you are having trouble logging in:

  • Invalid Credentials: Double-check that you are using the correct email address and password. Remember that passwords are case-sensitive.
  • Account Locked: After multiple failed login attempts, your account may be temporarily locked. Wait a few minutes and try again, or contact your system administrator.
  • Email Not Recognized: If your email is not recognized, you may need to register first, or your account may need to be created by an administrator.
  • Browser Issues: Clear your browser cache and cookies, or try using a different browser.
  • Still Having Problems?: Contact your system administrator or IT support team for assistance.

Getting Started After Login

Once you successfully log in, you will be redirected to your dashboard. From there, you can:

  • Access the main menu via the sidebar to navigate to different sections of the system
  • View your dashboard with personalized information based on your role and permissions
  • Use the help icon (?) in the top right corner to access help for any page
  • Access your user profile and account settings

User Roles and Permissions

Trident 360 supports different user roles with varying levels of access:

  • Admin: Full system access to manage all aspects of the business operations
  • Manager: Access to manage teams, projects, and departmental functions with appropriate permissions
  • User: Standard access to view and manage assigned tasks, bookings, and personal information
  • Custom Roles: Your organization may have additional custom roles with specific permissions tailored to your business needs

Your access level determines which features and pages you can see and use within the system. Contact your system administrator if you need access to additional features.

System Requirements

For the best experience with Trident 360:

  • Use a modern web browser (Chrome, Firefox, Edge, or Safari)
  • Ensure JavaScript is enabled in your browser
  • Use a stable internet connection
  • Enable cookies in your browser settings

Additional Resources

For more information about Trident 360:

  • Visit the About page after logging in to view system information
  • Use the help icon (?) on any page to access context-specific help
  • Contact your system administrator for organization-specific guidance
  • For product information, visit the Trident 360 website

Support

If you need assistance with logging in or using Trident 360:

  • Contact your system administrator
  • Reach out to your IT support team
  • Check the help documentation available throughout the system

Welcome to Trident 360 - Streamline your business operations today!